Privacy Policy

Last updated: September 9th, 2024

DIGICA and its affiliates and subsidiaries, meaning companies related by common ownership or control (collectively, “DIGICA,” “we,” ”us,” “our”) respect your (the “user,” “you” or “your”) right to privacy and strive to maintain the confidentiality of your personal information. This Privacy Policy describes in greater detail our privacy practices for collecting and maintaining certain information collected about you. This Privacy Policy applies to all versions of our applications, website www.digica.app, and all of our products, websites, media forms, and/or channels (collectively, the “App”).

You agree that by creating a profile on our App or by otherwise accessing the App in any other way, you have read, understood, and agree to be bound by all of this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page. We require you to read and agree to this Privacy Policy when you download and install, or access in any way, the DIGICA App.

Application of this Privacy Statement

This Privacy Policy (the “Privacy Policy”) applies to our App, products, and related services whether or not they link to this Privacy Policy. DIGICA is the responsible entity for all Personally Identifiable Information subject to this Privacy Policy for any services to users anywhere in the world.

Information We Collect

We collect the data necessary to provide the app's core functionalities or improve the user experience:

Contact information: phone numbers, alternate email addresses, and physical addresses.
Social media information: profile URLs, usernames.
Device and technical information: device type & operating system.
Behavioral and usage data: in-app actions, pages visited, time spent on pages, clicks, taps, and app engagement patterns.
Payment and billing information: credit card details, billing address, transaction history, and subscription details.
User-generated content: images, videos, text, audio files, and any other content uploaded or created by users within the app.
Information from third-party integrations: data retrieved from linked accounts, such as Google, Facebook, LinkedIn, or other services that users choose to connect with your app.
Location data: We collect location data to provide location-based services, such as identifying nearby businesses or services, personalizing user experiences, and for analytics purposes. This data may be collected when you enable location services in your device settings or through your IP address. We do not share location data with third parties for marketing purposes without your explicit consent.

We do not collect any sensitive personal data as defined by the GDPR.

Data Handling Procedures

We have implemented appropriate technical and organizational measures to protect your personal data. This includes encryption, secure server storage, and limited access to personal data by authorized personnel. Data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, your data will be securely deleted or anonymized.

User Content

Our users may post content (“User Content”). Such information remains the intellectual property of the user, but DIGICA is granted a lifetime, worldwide, revocable license to use the User Content on its App and for the purposes listed hereinunder.

We may use your User Content for the following purposes:

To administer your use of our Services.
To better understand your needs and interests.
To improve our products and services.
To personalize your experience on the App.
To respond to inquiries or fulfill requests for information about our services.
To provide information about our Services, including marketing communication.
To help you address technical problems with the App.
To detect and prevent fraud and other potentially illegal acts.
To provide information to law enforcement or in response to subpoenas or legal processes.
To resolve disputes and troubleshoot problems.
To provide you with relevant information or services based on your previous interactions.

Third-Party Data Processors

DIGICA shares your personal information with third-party service providers to help us run our business, including:

Google LLC – Cloud Service Provider
Stripe – Payment processor
Sendgrid – Marketing & email automation
Zapier – Workflow integration software
Zoho – Sales (CRM) and support software platform
Sentry – Error monitoring
Shopify – E-commerce Platform

These third parties only use your personal information to provide services to us and are bound by data protection agreements.

How We Use Information

DIGICA uses the data we collect for legitimate business purposes, including:

To provide and maintain our services.
To keep you updated about improvements to the App.
To allow you to engage in various features of the App.
To deliver customer support.
To collect useful analytics and improve our App.
To monitor usage and engagement.
To prevent, detect, and address technical or security issues.
Location-based services: We use location data to provide tailored experiences based on your geographical location, such as showing nearby business locations and recommendations. Your location data may also be used for analytics and troubleshooting purposes.

Information Disclosure

Your information may be shared for the following purposes:

Legal compliance: We may share your information to comply with legal obligations or protect the rights of users.
Third-party service providers: We share information with third parties that provide services such as payment processing, data analysis, email delivery, and hosting services.
Business analysis and marketing: We may share non-personally identifiable information with advertisers and investors for business analysis.
Asset transfer: If DIGICA is reorganized, merged, or sold, your information may be transferred to the successor entity.

Data Transfers (Cross-Border)

As a Canadian company, we may transfer your personal data to our servers in Canada. Canada has a partial adequacy decision from the European Commission, allowing personal data to be transferred from the EEA without additional safeguards. We ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Your Rights under the GDPR

If you are a user from the European Economic Area (EEA), you have the following rights under the GDPR:

Right of access: You may request access to your personal data.
Right to rectification: You may request corrections to inaccurate personal data.
Right to erasure: You may request deletion of your personal data.
Right to restrict processing: You may request limitations on the processing of your data.
Right to data portability: You may request a copy of your data in a machine-readable format.
Right to object: You may object to the processing of your data for direct marketing purposes.
Right to withdraw consent: You may withdraw consent for data collection at any time.

You can exercise these rights by contacting us at support@digica.app or through the App’s "Settings" section.

Deleting Your Information

You may review, change, or delete your account information by contacting us at support@digicapp.com. Upon receiving your request, we will deactivate or delete your account within 30 days, unless retention is required for legal purposes or fraud prevention.

Cookies and Tracking Technologies

We use the following cookies:

Preference Cookies: To store your preferences and improve your experience.
Security Cookies: To enhance the security of our services.
Session Cookies: To operate our services.

You may opt out of non-essential cookies in the app’s settings, though this may impact app functionality.

Consent and Contact Preferences

By creating a profile or accessing the App, you consent to the collection and processing of your personal data, including location data. You may withdraw consent at any time by adjusting your privacy settings within the app or contacting us at support@digicapp.com.

We may contact you via email, push notifications, or other means for App updates or marketing. You will have the option to opt out of such communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant updates will be communicated through the App or our website www.digica.app.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

DIGICA
Powered by Massive Dynamic Technologies Inc.
Email: support@digica.app
Phone: +1 (647) 424 0434

By using our app, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.